Thank you for choosing to be part of our community at Proyectos Ultravioleta LLC ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at hola@uvuvuv.com.

When you visit our website ("the Website") and use any of our services ("the Services", which include the Website), you trust us with your personal information. We take your privacy very seriously. This privacy notice explains what information we collect, how we use it, and your rights in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (including the Website) and any related services, sales, marketing, or events.

Please read this privacy notice carefully to understand how we manage the information we collect.

INFORMATION WE COLLECT

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in our products or Services, participate in activities on the Website, or contact us.

The personal information we collect may include:

• Names, phone numbers, email addresses, mailing addresses, billing addresses, and contact preferences.

• Payment data required to process your purchases, including your payment instrument number (e.g., credit card number) and security code. All payment data is stored by Stripe. For more details, see their privacy notice at Stripe Privacy Policy.

• Social media login data if you choose to register using a third-party account like Facebook or Twitter. Refer to the section "How Do We Handle Your Social Logins" for more details.

All personal information provided must be true, complete, and accurate. Notify us of any changes to your personal information.

Information Automatically Collected

Some information—such as IP address, browser, and device characteristics—is collected automatically when you visit the Website. This information does not reveal your specific identity but may include usage data, device information, location data, and technical information needed for analytics and security. Information is collected through cookies and similar technologies.

HOW DO WE USE YOUR INFORMATION?

We process your information for legitimate business purposes, to fulfill contractual obligations, comply with legal requirements, or based on your consent. Specific uses include:

• Facilitating account creation and logins.

• Sending administrative or marketing communications.

• Enabling user-to-user communications with consent.

• Managing user accounts and providing support.

• Protecting the Website and enforcing terms and policies.

• Analysing trends and improving the Website and your experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We share your information only:

• With your consent.

• To comply with laws or protect your rights.

• To fulfill business obligations, such as working with vendors and service providers like Stripe.

WHO WILL YOUR INFORMATION BE SHARED WITH?

Your information may be shared with third parties for specific purposes, including:

• Analytics and marketing (e.g., Google Analytics, Facebook Ads).

• Payment processing (e.g., Stripe).

• Hosting services (e.g., Squarespace).

We ensure all service providers safeguard your data and act on our instructions.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary for business or legal purposes. When no longer needed, data is anonymised or securely deleted.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We use technical and organisational measures to secure your personal information. However, no system is 100% secure, and we cannot guarantee complete protection against unauthorised access.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market data to children under 18. By using the Website, you confirm that you are at least 18 years old or the parent/guardian of a minor using the Website with your consent. If we discover that we have collected data from a minor under 18, we will delete it promptly. If you believe we have such data, please contact us at hola@uvuvuv.com.

WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have certain privacy rights under applicable data protection laws, including the right to:

• Request access to, or a copy of, your personal information.

• Request correction or deletion of your data.

• Restrict or object to the processing of your data.

• Withdraw your consent for data processing (where consent is the legal basis).

• Opt out of receiving marketing communications.

If you are a resident of the European Economic Area (EEA) or Switzerland, you can lodge a complaint with your local data protection authority if you believe we are unlawfully processing your personal information. To exercise any of your privacy rights, please contact us at hola@uvuvuv.com.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and mobile applications include a "Do-Not-Track" (DNT) feature or setting that allows you to signal your preference not to have your online activity tracked. At this time, no standard for recognising and implementing DNT signals has been finalised, so we do not currently respond to them. If this changes, we will update this privacy notice.

DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this notice regularly to stay informed about how we protect your data.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this privacy notice, please contact us by email at hola@uvuvuv.com, or by post at:

Proyectos Ultravioleta LLC
21 calle 11-09 zona 1
Guatemala City, Guatemala 01001

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable laws, you may have the right to request access to, review, update, or delete your personal information. To make such a request, contact us at hola@uvuvuv.com. We will respond within 30 days in compliance with applicable laws.

If you request to delete your account, we will deactivate or delete it from our active databases. However, we may retain certain information for legitimate business purposes, legal compliance, or fraud prevention.

Last updated: December 23, 2024